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Zarektronix: Privacy Notice
Welcome to our Privacy Notice—a.k.a. "What We Do with Your Data and Why You Shouldn’t Panic." Here’s how Zarektronix collects, uses, and definitely doesn’t do anything creepy with your information across our websites, platforms, services, events, and experiences.
1. What Personal Data Do We Collect?
(i) When You Use Zarektronix's Platform:
So, you’ve decided to hang out on our platform. Great! Here’s what we’re picking up: your IP address (no, we don’t know your exact location, just the general area), device type and model (you fancy!), system language (hoping it's English or we’re in trouble), your device’s operating system (Android or iOS debates welcome), SDK version, mobile carrier (we’re curious too), and mobile browsers installed on your device (Chrome gang, where you at?). This information is grabbed through cookies and HTML headers—no magic tricks, just tech stuff.
We might also get info from our partner apps and sites, like how many times you’ve downloaded Candy Crush or made in-app purchases (hey, no judgment). We’re also watching out for those device identifiers like the iOS IDFA and Android Advertising ID. You know, the usual.
(ii) Other Fun Stuff Like:
Visiting our website (we’re flattered).
Liking and stalking our social media pages (hey there!).
Receiving our communications (emails, calls, texts—carrier pigeons pending).
Joining our webinars (no, you don’t need to dress up).
Taking part in our surveys (we know they’re not thrilling, but your opinions matter).
The types of Personal Data we collect could include your name, email address, company info, and those login details that get you into everything. We’ll also take note of your preferences, comments, and anything else you throw our way.
We may also collect the information you voluntarily share (like a bad secret), through forms or when you chat directly with us.
2. What Do We Do with Your Personal Data?
Great question! We mostly use your data to show you ads that don’t make you roll your eyes (hopefully). We also use the info to stop those sneaky fraudsters and make sure we keep it all relevant and helpful for you. Spoiler alert: we don’t mess with sensitive topics like your politics, religion, or medical info. We keep it straightforward.
Some other things we might do:
Contact and chat with you.
Keep our websites up and running smoothly.
Analyze website data—think of it as digital detective work.
Understand how you’re using our features so we can keep improving (no one likes a glitch).
We’re only using your data for these purposes and won’t sell it to the highest bidder—promise! We may, however, share it with authorized Data Processing partners who play by the same rules we do.
Unless you explicitly tell us “No thanks,” we might send you the occasional email about cool new stuff or updates to this very Privacy Notice. We’ll also analyze the data (a.k.a., make some cool charts).
And just so you know, if you refuse to provide the data we need, we may not be able to continue interacting with you (we’re as sad as you are).
3. How Long Do We Keep Your Personal Data?
We’ll hold onto your data for as long as necessary to do what we need to do. Once it’s no longer needed (or we’re legally required to destroy it), we’ll wipe it clean.
For marketing and update notifications, we’ll hang onto your data until you tell us, “Stop bugging me!”
4. Your Rights:
Yes, you have rights! Depending on where you live, here are a few things you can demand:
Access to your Personal Data (we’ll show you the receipts).
Understanding how we process your data (cue the behind-the-scenes tour).
Fixing inaccurate data (we all make typos).
Erasing your data (gone like it never existed).
Limiting our use of your data (we’ll stay in our lane).
Transferring your data (because sharing is caring).
Opting out of certain data sharing (you’re the boss).
If you’re under 16, or live somewhere with stricter age rules, you get even more protection (no sneaky moves here).
No discrimination for using these rights (fair play, always).
Opting out of automated decisions (no robots deciding your fate).
Withdrawing your consent (we’ll be sad, but we get it).
5. Security:
We take security seriously—no funny business. Your info is protected both online and offline. When you send us data, it’s encrypted, and you’ll see the little lock icon and “https” to prove it.
Internally, only authorized folks can peek at the data, and even then, it’s mostly in aggregated form. Individual data? That stays secure in our systems, which are locked down like a vault.
Of course, no system is perfect, so we recommend you keep your passwords safe, limit access to your devices, and log out when you’re done.
Refund Policy (AKA "We Almost Never Miss, But Let’s Cover All Bases")
At Zarektronix, we’re the superheroes of punctuality. Our timelines are sharper than our coding skills. But, in the rarest of rare cases where the stars misalign, and we miss a deadline (we’re talking once in a blue moon), here’s how refunds and timelines are handled:
1. Proof of Concept (POC) – The Foundation of Trust:
We believe in proving ourselves before asking for commitment. The development of ZRM, ZRP, and ZFM is based on a rock-solid POC that we work on together. Only when you’re happy with what you see do we move forward with initial investments. This ensures we’re all on the same page—no surprises here, just smooth sailing.
2. Initial Investments – The Kick-Start Fund:
Once the POC is approved, we request an initial investment to start building the product. This isn’t a random number; it’s carefully calculated to cover all key development phases. As long as we hit those agreed-upon milestones, your investment is secure. However, if we ever stray off the path (though it’s highly unlikely), we’ll have a chat and make it right.
3. Refund Eligibility – When Do We Hit the Panic Button?
Now, let’s be honest—refunds are like your emergency backup parachute. You only think about them when things go really wrong. Here’s how we handle it:
Missed Milestones: If we don’t meet a significant project milestone (and can’t justify why), we’ll either propose an immediate course correction or discuss a fair refund plan. We aim to ensure you’re not left hanging.
Unforeseen Delays: Should there be unavoidable delays (like, say, a zombie apocalypse), we’ll be upfront about it, recalibrate the timelines, and offer you options—whether it’s sticking with us for the extended timeline or exploring a refund.
4. Subscription Services – The Long-Term Love Affair:
For our subscription-based services like ZRM, ZRP, and ZFM, we’re all about keeping things running smoothly month after month. We rarely, if ever, have hiccups, but in case something goes awry:
Initial Phases: Refunds in the early stages are considered if we grossly miss deadlines or fail to deliver expected features within the stipulated timeframe.
Ongoing Service Issues: If our service starts to feel like it’s running on Windows ‘95 (no offense), and issues persist despite multiple fixes, we’ll be happy to discuss prorated refunds or service credits.
5. No Refund for Completed Projects (But We’ve Got Your Back):
Once the project is done, dusted, and delivered, refunds typically aren’t in the cards. But don’t worry—we provide post-launch support to address any niggles or bugs that might pop up.
6. The Catch-All Clause – Let’s Be Reasonable:
At the end of the day, business is a relationship. We’re committed to making sure you’re happy with our products and services. If something doesn’t go as planned, let’s sit down, grab a virtual coffee, and figure out a solution that works for everyone.
7. Dispute Resolution – Bangalore’s Got the Final Word:
If things do go south (which, we’re confident, they won’t), any disputes will be handled under the jurisdiction of the courts of Bangalore. We’re in this for the long haul, so we hope to settle things amicably. But if it comes down to it, Bangalore’s got the final say.
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